Shipping & delivery

Which shipping carriers does MIFCOM use?

We ship with DPD, UPS, and DHL. The benefits are:

Lower shipping costs

Fast shipping times

Online tracking

Option to pick up at the nearest DHL Parcel Shop or DPD Depot

Option to schedule a second delivery attempt

Up to 1 week of secure temporary storage until redelivery

Depending on the system type and shipping destination, we select the optimal shipping provider

With DPD Predict or DHL tracking, our logistics partners offer you many options to ensure your shipment actually reaches you.

Immediately after your order is shipped, we’ll email you a link to track your shipment.

Once your shipment has been processed at the destination distribution center, the estimated delivery date will be displayed there.

On the day of delivery, you’ll be given a rough time window. Note: This may change several times throughout the day.

If this day works for you, you don’t need to do anything else.

If the day doesn’t work for you, you have the following options:

Change the date: You can postpone the delivery date by up to 7 days.

Change location: The package will be delivered to a different address, such as to friends, relatives, or your workplace.

Select a neighbor: The package will be delivered to the neighbor of your choice in your area.

All orders are processed only after payment has been received or, in the case of cash on delivery, instant transfer, or credit card payment, after the order has been confirmed. Our computer specialists then begin the custom assembly of your PC system.
For financing orders, processing begins only after final approval of the financing application, which may take up to one week. The processing of a PC order includes the actual assembly of the system, extensive testing procedures (the so-called burn-in test), and, of course, a final quality check.

Delivery times vary depending on the product type and are specified in the respective product description. Particularly complex PC systems may require slightly longer delivery times, this is especially true for high-end systems with full custom water cooling.

The stated delivery times apply to shipments within Germany. The same delivery times generally apply to shipments to Austria. For deliveries to Switzerland, approximately two additional days must be added due to customs processing. Shipping to other EU countries typically takes around two additional days.

If you order multiple items with different delivery times, we will ship them together in one consignment (unless otherwise agreed). In this case, the longest stated delivery time of all ordered items will apply to the entire shipment.

The delivery period begins on the day after the payment order is issued to the transferring bank in the case of prepayment, or, for other payment methods, on the day after the contract is concluded and ends at the end of the final day of the delivery period.
If the last day of the delivery period falls on a Saturday, Sunday, or a public holiday at the place of delivery, the period will end on the next working day.

PC systems with highly complex builds are often very heavy and therefore require careful handling. For this reason, they are shipped via a freight carrier (Aschertl) on a pallet, ensuring maximum safety.
This primarily applies to water-cooled PC systems. However, particularly large and heavy cases also require special shipping. These can be found in the configurator under the “Premium Big Tower” category.

Advantages of pallet shipping:

The package is securely placed and fixed on a pallet. The pallet is handled exclusively with lift equipment and transported by truck.

It is also possible to arrange a delivery appointment by phone.