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MIFCOM

Discover our new Kick-Ass Systems 

Remote support

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Remote support

 

via remote access by MIFCOM

Do you need help with setup, are you experiencing a technical issue, or do you need assistance installing or replacing a component? We’re happy to assist you via remote support.
Using our support module, one of our specialists can securely connect to your system to analyze issues, retrieve error logs, and resolve problems with your operating system, software, or drivers.

 

 

New at MIFCOM! – Support via Augmented Reality

Thanks to advanced AR technology, our support team can now assist you in an even simpler and more innovative way. Using the camera on your smartphone or tablet, our specialists can guide you through even complex tasks—such as proper connections or component replacement—by displaying step-by-step instructions and visual markers directly on your screen.


Please download the apps listed below and contact our support team for personalized assistance.

 

TeamViewer Quick Support for Windows

For troubleshooting and help with Windows, drivers, and software

 

Start download Pfeil_big.svg

TeamViewer Pilot for iOS and Android

For support with part replacement, connections, hardware, etc.

 

Go to Android download Pfeil_big.svg

Download for iOS Pfeil_big.svg

After opening the respective app, you will be assigned a unique ID and a one-time password. Please provide these to our service representative. We currently offer remote support only in German and English.